Support
Questions about the INJECTOR app or device? We're here to help.
or write to
[email protected] — we usually reply within 1–2 business days.
Before you write, please include
- Your device serial / VIN (Settings → System in the app).
- App version and phone model.
- Firmware version and what you were doing when the problem happened.
Common topics
- Can't connect over Bluetooth — make sure the device is powered, nearby, and
Bluetooth is enabled for the app in your phone settings.
- Activation code — the code arrives as a push notification after your registration
is approved. See the Activation screen in the app.
- Firmware update — keep the phone close to the device and don't cut power until the
reboot completes.